Brandi’s team is excited to incorporate AI into their workflow, but the organization has been cautious to adopt. It’s important for businesses, especially those that deal with highly sensitive information, to have a clear understanding of how the LLM will store and reference data.
At the Asana Work Innovation Summit last month, Asana CEO Dan Rogers spoke about best practices and why businesses fail to adopt AI effectively. He also spoke to how and why Asana AI is different - It is a platform for Human + AI Collaboration.
“We have a strong belief that your [AI Teammates] should not have more access than your regular teammates. They should follow the same well hewn governance process that you’ve established.”
- Dan Rogers, Asana CEO
By design, Asana AI will only have access to the information you provide. More often than not, users will join an AI Studio session because their AI Studio rule is having access issues. While this can be frustrating, it is by design. It is natural for us to see this powerful tool and be inspired to implement large-scale changes, but it is also important that we make these decisions carefully and with diligence.
Access & Permissions
Another question Brandi had, was what level of control is available. For example, could I turn on AI Studio Rules but turn off Smart Summaries? Short answer: Not exactly.
Asana AI is either “on” or “off,” but you only use the features that you need. Even with Asana AI enabled, I can still create basic rules that don’t consume credits. Because Asana AI can only reference that which you provide, you don’t have the same experience that many are feeling right now with Gemini and other products, joining meetings or reading your emails without your explicit consent.
That doesn’t mean you can’t further customize the experience. Under the Advanced Operational Settings, you can add or remove certain references that Asana AI can access. However, there is no way to toggle certain features on or off.
You can also choose which AI Provider (OpenAI or Anthropic) you allow access to within the Domain Settings, and further customize which model is used for your AI Studio Rules.
Data and Safeguards
Asana’s Help Center has a great article that outlines their data and safeguards policy. As of December 17, 2025, Asana’s data policy is as follows:
Asana AI features powered by AI partners use metadata and user generated content from your organization/workspace (e.g., content you enter into Asana like task titles and task descriptions, which may include user names) to help users optimize their work with AI.
Neither Asana nor Asana’s AI partners use customer data to train AI models of any kind. Moreover, Asana’s AI partners configure their services to promptly delete input and output data following completion of the relevant query and/or response.
To learn more about how Asana processes your information, please see Asana’s Privacy Statement. For further details and answers to other frequently asked questions, please visit the Asana AI FAQ and Asana Trust Center.
Enabling Asana AI
If you or your team need help enabling Asana AI features, you can learn more here or access my free Asana AI PDF bundle.
Join future Asana AI Office Hours
This open Q&A session is your chance to get live answers and hands-on guidance from our team. Whether you’re fine-tuning a prompt, exploring AI Studio features, or looking for best practices, bring your questions and use cases for a collaborative, real-time learning experience.
If you already know what you’d like to ask, you can submit your question using this form. Not sure yet? Don't sweat it! We will be taking questions on the call.
